Dr. John Spiesman

Therapy for Individuals and Families

I now offer HIPAA compliant online video counseling!
You are required to create an account to use this service.

Account

You are required to create an account to use this service.

If you don't have an account, fill out the form below I will reach out to you. Once we have established contact, I will create your account and you will receive a followup email to complete the account setup.

The account setup must be completed before you can attend a video session.

By clicking send you agree that the phone number you provided may be used to contact you (including autodialed or pre-recorded calls). Consent is not a condition of purchase.

We are committed to your privacy. Do not include confidential or private information regarding your health condition in this form or any other form found on this website. This form is for general questions or messages to the practitioner.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Steps for checking into your Online Video Session:
  1. Login to your account using the login button above.
  2. Navigate to the calendar and click on your appointment to locate the 'Check In' button.
  3. Click 'Check In' to enter the virtual room where we will meet for the session.
  4. Locate the chat feature in the bottom right corner to communicate with me before beginning the session.
  5. When we are ready to begin press 'Start Session' to activate your microphone and camera.
  6. Your computer may show a message asking to allow the program to access your microphone and camera.
Are you ready for online counseling?
  1. Do you have a laptop, desktop PC or Mac which is 3 years old or newer?
    Older devices may struggle to run the program properly.
  2. Is your space equipped with a modern internet connection that is reliable?
    Connecting directly to your router using an Ethernet cable for wired internet is recommended though wireless networks can work fine as well.
  3. Have you downloaded Chrome or Firefox to your computer to use as your internet browser?
    Standard browsers such as Internet Explorer, Microsoft Edge or Safari on a Mac may encounter compatibility issues with the video software as those browsers are not as up to date with modern code.
  4. Do you have access to a working webcam?
    Most modern laptops have built in webcams which will work great for online counseling! If you have a desktop PC or Mac you may need to purchase and set up an external webcam.
Additional resources for Tele-Counseling

Account Portal FAQ Index

Webcam and Microphone Test

Dr. John Spiesman

Therapy for Individuals and Families
Privacy Policy
8224 Mentor Ave., Suite 208
Mentor OH 44060
drjohn@drjohnspiesman.com
440.296.3129
Web Design by